Privacy Policy
Last Updated: 13 June 2025
WE WILL POST ANY CHANGES
TO THIS PRIVACY POLICY IN A NOTICE OF THE CHANGE AT THE
BOTTOM OF OUR WEB PAGE WITH A HYPERLINK THERETO. PLEASE
REGULARLY REVIEW THIS PRIVACY POLICY. NOTWITHSTANDING IF YOU
CONTINUE TO USE OUR SERVICES, YOU ARE BOUND BY ANY CHANGES
THAT WE MAKE TO THIS PRIVACY POLICY.
1. INTRODUCTION
twocents.ai Ltd. (“twocents,” “we,” “us,” or “our”)
respects the privacy of its Users (“User,” “your,” or “you”).
This Privacy Policy (the “Privacy Policy”) explains how we
collect, use, disclose, and safeguard your information when
you use twocents.ai platform (the “Platform”) through
twocents.ai website at https://www.twocents.ai/ (the “Website”) or Twocents’ mobile application (the “App”).
Twocents is a platform that provides AI agentic services
designed to help users manage their daily tasks, schedules,
and communications more efficiently. It integrates with
various applications and devices to streamline workflows,
automate routine tasks, and provide personalized
recommendations based on user preferences and behavior. By
leveraging advanced AI technology, twocents.ai aims to enhance
productivity and simplify the management of professional
responsibilities.
twocents.ai is committed to protecting
the privacy of its Users whose information is collected and
stored while using Twocents’s Platform through our Website or
App. This Privacy Policy is applicable to our Website,
Platform and all applications offered for sale to the
public.
The capitalized terms have the same meaning as
ascribed in our Terms of Use, unless otherwise noted here.
By
using the twocents.ai Platform, you acknowledge and agree that
you are responsible for obtaining all necessary consent from
individuals whose personal information you may access,
collect, or share through the use of the Platform. You must
ensure that such individuals are aware of and agree to the
practices described in this Privacy Policy.
PLEASE READ
THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND OUR POLICIES AND
PRACTICES REGARDING YOUR INFORMATION AND HOW WE WILL TREAT IT.
BY ACCESSING OR USING OUR WEBSITE, APP, AND PLATFORM, YOU
AGREE TO ACCEPT ALL THE TERMS CONTAINED IN THIS PRIVACY
POLICY AND ACKNOWLEDGE AND AGREE WITH THE PRACTICES DESCRIBED
HEREIN. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY
POLICY, PLEASE DO NOT ACCESS AND USE OUR WEBSITE, APP, AND
PLATFORM.
IF YOU HAVE ANY QUESTIONS REGARDING THIS
PRIVACY POLICY, PLEASE SEND US AN EMAIL AT
privacy@twocents.ai.
WE DO NOT SELL YOUR PERSONAL INFORMATION, NOR DO WE INTEND
TO DO SO.
2. WHAT INFORMATION DO WE COLLECT?
When you register to use our Website, App, or Platform,
we collect personal information (also referred to as
personally identifiable information or “PII”) which may
include your name, address, online contact
information
such as your email address or username, phone number, and
other personal information. The information so collected will
be stored on our servers. This personal information is not referring to the personal
information of your clients or concerned parties whose
information you may store via the services provided by
Twocents. You are able to change your personal information via email
by contacting us at privacy@twocents.ai or through your
profile or account settings on our Website, App, or
Platform.
a. Geolocation and Equipment Information. We
may collect information that does not personally identify you
such as (i) your geolocation, and (ii) information about your
internet connection, the equipment you use to access our
Website, App, or Platform, and usage details.
b.
Financial Information. We currently do not collect or store
any credit cards or bank information, as we are using a
third-party payment processor. However, we will update this
Privacy Policy when we start using and storing such
information. We will also inform you via reasonable means if
we start collecting such information from you.
3. HOW DO WE COLLECT INFORMATION?
We collect personal information from you in the
following ways:
a. At registration on our Website, App,
or Platform;
b. In email, text, and other electronic
messages between you and our Website, App, or Platform;
c.
Through mobile and desktop applications, your downloads from
our Website, App, or Platform, which provides dedicated
non-browser-based interaction between you and our Website,
App, or Platform;
d. When you interact with our
advertising and applications on third-party website and
services, if those applications or advertising include a link
to this Privacy Policy;
e. From you placing an order,
which includes details of transactions you carry out on our
Website, App, or Platform;
f. When you subscribe to a
newsletter;
g. From your responses to a survey;
h.
From forms filled out by you;
i. From records or copies
of correspondences (including email addresses) if you contact
us;
j. From search queries on our Website, App, or
Platform; and
k. When you post information to be
published or displayed on our Website, App, or Platform.
We
collect information from you automatically when you navigate
through our Website, App, or Platform in the following
ways:
a. Usage details;
b. IP addresses;
c.
Information obtained through browser cookies;
d.
Information obtained through flash cookies;
e. Web
beacons on our Website;
f. Web beacons on emails sent
by us; and
g. Other tracking technologies.
User Responsibility for Obtaining Consent
It is the responsibility of the User to ensure that any
collection, use, and sharing of personal information through
the Twocents Platform complies with applicable privacy laws
and regulations. Users must obtain explicit consent from
individuals before collecting or sharing their personal
information through the Platform. Twocents is not responsible
for any misuse of personal information by Users.
4. HOW DO WE USE YOUR INFORMATION?
We use the information that you provide to:
a.
Personalize your experience in using our Platform;
b.
Provide you with information, products, or services requested
from us;
c. Present our Website, App, and Platform and
their contents to you;
d. Provide you with notices about
account and/or subscription, including expiration and renewal
notices;
e. Carry out obligations and enforce rights
arising from contracts entered into between you and us,
including billing and collection;
f. Notify you about
changes to our Website, App, and Platform and any products or
services; g. Allow you to participate in interactive features
on our Website, App, and Platform; h. Improve the Website,
App, and Platform;
i. Improve our customer service;
j.
Administer contests, promotions, and surveys or other Website,
App, and Platform features; k. Process transactions;
l.
Anonymize data and aggregate data for statistics;
m.
Contact you for other purposes with your consent;
n.
Contact you about our products and services that may be of
interest;
o. Contact you about third parties’ goods and
services;
p. Enable the display of advertisements to
our advertisers’ target audiences, although personal
information is not shared with advertisers without your
consent; and
q. Send you periodic emails, in accordance
with the CAN-SPAM Act of 2003 as detailed in Section 14, via
the email address provided by you to (i) send information,
respond to inquiries, and/or other requests or questions;
(ii) process orders and send information and updates
pertaining to such orders; (iii) send additional information
related to your product and/or service; and (iv) market to
our mailing list or continue to send email to you after the
original transaction has occurred.
5. OUR COOKIE POLICY
Cookies are small pieces of text used to store
information on web browsers. Cookies are used to store and
receive identifiers and other information on computers,
phones, and other devices. Other technologies, including data
we store on your web browser or device, identifiers associated
with your device, and other software, are used for similar
purposes. In this Privacy Policy, we refer to all of these
technologies as “Cookies.”
We use Cookies on our
Website and App to (a) help remember and process items in the
shopping cart, (b) understand and save your preferences for
future visits, (c) keep track of advertisements, (d) compile
aggregate data about site traffic and site interactions in
order to offer better site experiences and tools in the
future, and (e) allow trusted third-party services that track
this information on our behalf. You can set your browser to
refuse all or some browser Cookies, but it may affect your
user experience. We honor Do Not Track signals and, if one is
in place, we will not track, plant cookies, or use
advertising.
We allow third party behavioral tracking
and links to third-party web pages. Occasionally, at our
discretion, we may include or offer third-party products or
services on our Website, App, or Platform. These third party
sites have separate and independent privacy policies. We,
therefore, have no responsibility or liability for the
content and activities of these linked sites. Nonetheless, we
seek to protect the integrity of our Website, App, or
Platform and welcome any feedback at about these sites. Please
contact us at privacy@twocents.ai.
6. HOW DO WE PROTECT INFORMATION WE COLLECT?
Our Website and App are reasonably scanned to meet or
exceed PCI Compliance. Our Website and App receive regular
security scans and penetration tests. Our Website and App also
receive regular malware scans. In addition, our Website and
App use an SSL certificate as an added security measure. We
require username and passwords for our employees who can
access your personal information that we store and/or process
on our Platform and servers. In addition, we actively prevent
third parties from getting access to your personal
information that we store and/or process on our Platform and
servers. We accept payment by credit card through a third
party credit card processor on our behalf. We will implement
reasonable security measures every time you (a) place an
order, or (b) enter, submit, or access your information, (c)
register, or (d) access our Platform, on our Website and
App.
7. DATA SECURITY MEASURES
a. Security Measures. We have implemented measures
designed to secure your personal information from accidental
loss and from unauthorized access, use, alteration, and
disclosure. All information you provide to us is stored on
our secure servers behind firewalls. The safety and security
of your information also depends on you. Where we have given
you (or where you have chosen) a password for access to
certain parts of our Website, App, or Platform, you are
responsible for keeping this password confidential. We ask
you not to share your password with anyone. Unfortunately,
the transmission of information via the internet is not
completely secure. Although we do our best to protect your
personal information, we cannot guarantee the security of your
personal information transmitted to our Website, App, or
Platform. Any transmission of personal information is at your
own risk. We are not responsible for circumvention of any
privacy settings or security measures contained on our
Website, App, or Platform.
b. Fair Information Practice
Principles. In the event of a personal data breach, we will
notify you within fifteen (15) days via (i) email and/or (ii)
our Platform notification system on our Website and/or App.
We agree to the individual redress principle, which requires
that individuals have a right to pursue legally enforceable
rights against data collectors and processors who fail to
adhere to the law. This principle requires not only that
individuals have enforceable rights against data users, but
also that that individuals have recourse to courts or a
government agency to investigate and/or prosecute
non-compliance by data processors.
c. Open-Source
Software: We use the following open-source software in the
provision of our Services, which can be found here.
d. User Responsibility for Security. While Twocents
implements reasonable security measures to protect personal
information, Users are also responsible for maintaining the
security of any personal information they collect and share
through the Platform. Users must ensure that their use of the
Platform complies with all applicable data protection and
privacy laws, including obtaining necessary consents and
providing appropriate notifications to individuals.
8. DISCLOSURE OF PERSONAL INFORMATION
There are times when we may share Personal Information
that you have shared with us may be shared by twocents.ai
with others to enable us to provide you over Services,
including contractors, service providers, and third parties
(“Partners”). This section discusses only how twocents.ai may
share such information with Partners. We will ensure that our
Partners protect your Personal Information. The following
describe how and with whom we may share your Personal
Information:
Disclosure of Personal Information.
a. We may disclose aggregated, de-personalized
information about you that does not identify any individual
to other parties without restriction, such as for marketing,
advertising, or other uses.
b. We may disclose personal
information to our subsidiaries and affiliates.
c. We
may disclose personal information to contractors, services
providers, and other third parties.
d. We require all
contractors, service providers, and other third parties to
whom we disclose your personal information to be under
contractual obligations to keep personal information
confidential and to use it only for the purposes for which we
disclose them.
e. We may disclose personal information
in the event of a merger, sale of business, etc.
f. We
may disclose to third parties to market their products and
services to you if you have either consented or not opted out
of these disclosures.
g. We may disclose personal
information to third parties to market their products and
services if you have either consented or not opted out of
these disclosures.
h. We require all other Partners, to
whom we disclose your personal information, to enter into
contracts with us to keep personal information confidential
and use it only for the purposes for which we disclose it to
such Partners.
i. We disclose personal information to
fulfill the purpose for which you have provided it, for
instance, if you gave us an email address to use the “email a
friend” feature of the Platform.
j. We may disclose
personal information for any other purpose for which you have
provided it.
k. We may only disclose personal information
as described in this Privacy Policy or your consent.
User Obligations for Third-Party Information
Users are solely responsible for ensuring that they
have obtained necessary consents from any third parties whose
personal information they may disclose to twocents.ai or
through the Platform. Users must provide such third parties
with a copy of this Privacy Policy and inform them of their
rights regarding their personal information.
Other Disclosure of Personal Information
a. We will disclose personal information (i) to comply
with any court order, law, or legal process, including to
respond to any government or regulatory request, (ii) to
enforce or apply our Terms of Use and other agreements,
including for billing and collection purposes, (iii) if we
believe it is necessary or appropriate to protect the rights,
property, or safety of twocents.ai, our customers or others,
and/or (iv) if it is necessary or appropriate to protect the
rights, property, or safety of twocents.ai, our customers, or
others, and this includes exchanging information with other
companies and organizations for the purposes of fraud
protection and credit risk reduction.
Third Party Disclosure
a. We do not sell, trade, rent, or otherwise transfer
personal information to others, unless we provide you with
advance notice. This does not include our hosting partners and
other parties who assist us in operating our Website, App, or
Platform, conducting our business, or servicing you, so long
as those parties agree to keep this information
confidential.
b. We do not provide non-personally
identifiable visitor information for marketing purposes.
Choices Users Have About How Twocents Uses and Discloses
Information
a. Tracking Technologies and Advertising. You can set
their browser to refuse some or all the browser cookies, but
if you disable or refuse cookies, some parts of our Website
may not be accessible or function properly.
b.
Disclosure of Users’ Information for Third-Party Advertising.
Users can opt-out by (i) checking the relevant form when we
collect the data; (ii) logging into the Website, App, or
Platform and adjusting their preferences in their account
profile by checking or unchecking the relevant boxes, or
(iii) emailing us their opt-out request at
privacy@twocents.ai. Users receiving promotional email can
opt-out by sending a return email requesting to be omitted
from future promotional email distributions. This opt-out
will not apply to information provided by Twocents for product
purchases, warranty registration, or other transactions.
c. Disclosure of User’s Information for Targeted Advertising.
Users can opt-out by (i) checking the relevant form when we
collect the data, (ii) logging into the Website, App, or
Platform and adjusting their preferences in their account
profile by checking or unchecking the relevant boxes, or
(iii) emailing us their opt-out request at
privacy@twocents.ai.
9. GOOGLE ADSENSE AND GOOGLE ANALYTICS
Google, as a third-party vendor, uses Cookies to serve
advertisements to Users on our Website, App, and Platform.
Google uses first-party Cookies, such as Google Analytics
Cookies, to compile data regarding User interactions with ad
impressions and other ad service functions as they relate to
our Platform. We currently use Google Analytics to collect
and process certain Website and App usage data. To learn more
about Google Analytics and how to opt-out, please visit https://policies.google.com/privacy/google partners.
We have implemented advertising features on
our Website, App, and Platform including: (a) remarketing
with Google AdSense; (b) Google Display Network Impression
Reporting; (c) Google Demographics and Interests Reporting;
and (d) Google’s DoubleClick platform integration.
We
use these Cookies to compile data regarding User interactions
with ad impressions and other ad service functions as they
relate to our Website or App.
10. FOR OUR EUROPEAN CUSTOMERS AND VISITORS
We are headquartered in the United States. Most of the
operations are located in the United States. Your Personal
Information, which you give to us during registration or use
of our Website, App or Platform, may be accessed by or
transferred to us in the United States. If you are visiting
our Web site or registering for our Services from outside the
United States, be aware that your Personal Information may be
transferred to, stored, and processed in the United States.
Our servers or our third-party hosting services partners are
located in the United States. By using our site, you consent
to any transfer of your Personal Information out of Europe,
UK, or Switzerland for processing in the US or other
countries.
● If you are a resident of or a visitor to
Europe, you have certain rights with respect to the processing
of your Personal Data, as defined in the General Data
Protection Regulation (“GDPR”).
● Please note that in
some circumstances, we may ask you to provide us with
additional information in connection with your request, which
may be Personal Data, for example, if we need to verify your
identity or the nature of your request.
● In such
situations, however, we will still respond to let you know of
our decision.
● As used herein, “Personal Data” means any
information that identifies you as an individual, such as
name, address, email address, IP address, phone number,
business address, business title, business email address,
company, etc.
a. EU Standard Contractual Clauses.
On
June 4, 2021, the EU promulgated a new set of SCCs (the “New
SCCs”), which replaced the old SCCs which had been in place
for over a decade. We now comply with the New SCCs with
respect to the transfer of Personal Data from the EU to the US
and other countries for Processing, as defined in the GDPR.
If there is any conflict between the terms and conditions in
this Privacy Policy and your rights under the New SCCs, the
terms and conditions in the new SCCs will govern.
b. The
New SCCs.
● The New SCCs took effect on June 27,
2021.
● The Old SCCs may still be used for new data
transfers in new contracts during a three-month transition
period that ends on September 27, 2021.
● Existing data
transfers contracts that rely on the Old SCCs can be used
until December 27, 2022, by which time all data transfers
relying on the Old SCCs must be transitioned to the New
SCCs.
● As of now, we and our customers are using the New
SCCs to transport Personal Data from the EU to other
countries including the US for processing by us.
● You
are the Controller, as defined in the GDPR, and the Exporter,
as defined in the New SCCs, of the Personal Data and we are a
processor, as defined in the GDPR, and the Importer of such
Personal Data.
● You agree to comply with the GDPR
rules that apply to Controllers and the New SCCs rules that
apply to Data Exporters. We agree to comply with the GDPR
rules that apply to Processors and the New SCCs rules that
apply to Data Importers.
c. Our GDPR Compliance
Commitment.
● We agree to fully comply with the letter
and the spirit of the GDPR and the New SCCs with respect to
the transfer or your Personal Data for Processing outside the
EU.
● As a Data Importer, a User may contact us as set
forth in Subsection 9(d) below with respect to the Personal
Data we store and process on you.
● We hereby notify
you that we will be processing, as defined in the GDPR, the
Personal Data of your Authorized Users (i.e., those
individuals whom you have authorized to access our Platform
and to use our Services) in the US, Canada, and Turkey for us
to be able to provide the Services to you that we have agreed
to do in our definitive service agreement between you and us.
● Upon request, we will provide you with a list of your
Personal Data that we will process and a copy of the New SCCs
under which we will transport your Personal Data for
processing.
● We hereby warrant that, at the time of
agreeing to the SCCs for the transport of your Personal Data,
we have no reason to believe that the laws and practices
applicable to us as a data processor and a data importer,
including those of the US, Canada, and Turkey are not in line
with the requirements of the New SCCs.
● If we cannot
satisfy any request or dispute to your satisfaction, we will
agree to arbitrate or litigate the dispute in the EU
jurisdiction in which your reside.
● We will only
transfer your Personal Data to a third country in accordance
with documented instructions from you.
● Your Personal
Data will be transferred and stored in an encryption format.
● Only our employees, who have a need to access your
Personal Data to enable us to meet our contractual and legal
obligations to you, will be given access to your Personal
Data.
● Such employees will be given a User Name and
Password to access your Personal Data.
● We will keep
an automated record of all persons who have accessed your
Personal Data.
d. Rights of Data Subjects.
To make
any of the following requests, with respect to this Privacy
Policy, our Terms or Use, and/or Personal Data, please contact
us (i) via email at privacy@twocents.ai, or (ii) by writing
to us at Twocents.ai Ltd, 251 Little Falls Drive, Wilmington,
New Castle, Delaware, 19808, USA
i. Access: You can
request more information about the Personal Information we
hold about you. You can also request a copy of the Personal
Information.
ii. Rectification: If you believe that any
Personal Information we are holding about you is incorrect or
incomplete, you can request that we correct or supplement
such data. Please contact us as soon as possible upon
noticing any such inaccuracy or incompleteness.
iii.
Objection: You can contact us to let us know that you object
to the collection or use of your Personal Information for
certain purposes.
iv. Erasure: You can request that we
erase some or all of your Personal Information from our
systems. v. Restriction of Processing: You can ask us to
restrict further processing of your Personal Information.
vi.
Portability: You have the right to ask for a copy of your
Personal Information in a machine-readable format. You can
also request that we transmit the data to another entity where
technically feasible. vii. Withdrawal of Consent: If we are
processing your Personal Information based on your consent (as
indicated at the time of collection of such data), you have
the right to withdraw your consent at any time. Please note,
however, that if you exercise this right, it may limit your
ability to use some/ all of our Services or Platform and you
may have to then provide express consent on a case-by-case
basis for the use or disclosure of certain of your Personal
Information, if such use or disclosure is necessary to enable
you to utilize some or all of our Services and Platform.
viii.
Right to File Complaint: You have the right to lodge a
complaint about our practices with respect to your Personal
Information with the supervisory authority of your country or
EU Member State. Please go to https://ec.europa.eu/justice/article-29/structure/data-protection authorities/index_en.htm to locate your Data Protection
Authority in the EU. You may contact the UK’s Information
Commissioner at https://ico.org.uk/make-a-complaint or by telephone: 0303 123 1113.
ix. We will respond
to your inquiry within thirty (30) days of the receipt.
11. FOR OUR CANADIAN USERS
This Section supplements the information contained in
our Privacy Policy above and applies solely to all visitors,
users, and others to our Website, App, or Platform, who reside
in Canada (“consumers” or “you”). We ensure with the Personal
Information Protection and Electronics Document Act of 2000
(“PIPEDA”) and any terms defined in the PIPEDA have the same
meaning when used in this Section.
a. Definition of
Personal Information. Any information about an identifiable
individual. Whatever may be the physical form or
characteristics of a particular regime for “business contact
information” (name, position, title, address, professional
phone number, etc.)
b. Right to Access Personal
Information. You can request to access your personal
information we hold about you. We will first confirm whether
you have requested such information, explain how
we have
used your information, provide a list of names with whom your
information has been shared and provide a copy of your
information in an accessible format and make alternative
formats available if requested.
c. Right to
Correction/Limited Right to Deletion. You can request us to
correct or delete your information IF you demonstrate that
the personal information we hold on you is inaccurate. We
will delete or correct your information within thirty (30)
calendar days. When we delete/correct your personal
information we will inform the third parties with whom we have
shared your information.
d. Right to be Forgotten. Your
information will be kept with us for as long as it is required
for the fulfillment of the purposes of Twocents platform.
Unless we otherwise give you notice, we will retain your
Information on the Twocents Platform on your behalf until such
times as you or we terminate your User Account.
e. Data
Breach Notification. We will send a notification to you as
soon as feasible regarding the information of any breach that
creates a “real risk of significant harm” to you. We keep a
record of every data breach and, on request, provide the
Office of the Privacy Commissioner with access to the
record.
f. Two Factor Authentication. You may enable
two-factor authentication on your account to help ensure that
only you can access your account. If you do, in addition to
entering your password to log in to your account to access
the Twocents Platform, we will send a code to your mobile
number, which you will need to enter. This added security
prevents anyone else from accessing your Twocents account
unless they have access to your login information.
12. YOUR CALIFORNIA PRIVACY RIGHTS
Twocents does not sell, trade, or otherwise transfer to
outside third parties your “Personal Information” as the term
is defined under the California Civil Code Section §
1798.82(h). Additionally, California Civil Code Section §
1798.83 permits Users of our Website, App, or Platform that
are California residents to request certain information
regarding our disclosure of their Personal Information to
third parties for their direct marketing purposes. To make a
request for such disclosure, or identification and/or deletion
of Personal Information in all our systems that we store on
you, please send an email to privacy@twocents.ai or write us
at Twocents.ai Ltd, 251 Little Falls Drive, Wilmington, New
Castle, Delaware, 19808, USA
Note that (i) if we delete
your Personal Information as requested, we will no longer be
able to provide our services to you and (ii) we may need to
keep such Personal Information for a while during the
shutting down and billing process. If you would like to
discuss our Personal Information storage and processing
process with us, please send us an email at
privacy@twocents.ai or write us at Twocents.ai Ltd, 251 Little
Falls Drive, Wilmington, New Castle, Delaware, 19808, USA.
13. CALIFORNIA CONSUMER PRIVACY ACT
This Section supplements the information contained in
our Privacy Policy above and applies solely to all visitors,
users, and others to our Website, App, or Platform, who reside
in the State of California (“consumers” or “you”). We adopt
this Section to comply with the California Consumer Privacy
Act of 2018 (“CCPA”) and any terms defined in the CCPA have
the same meaning when used in this Section.
a. Right to
Request Personal Information. Upon request, we will provide
you with (i) a list of all Personal Information that we have
collected on you, (ii) from whom we obtained such Personal
Information, (iii) the reason why we collected such Personal
Information, and (iv) with whom (if any) we have shared such
Personal Information. If we sell your Personal Information or
disclose your Personal Information to third parties, upon
request, we will provide you with (i) a list of the Personal
Information that we have collected on you, (ii) a list of the
Personal Information that we sell or disclose to others on
you, and (iii) to whom we have sold or disclosed your
Personal Information. A consumer can make such a request only
twice in a 12-month period.
We require such Personal
Information to be able to provide to you our Services.
Unless
otherwise specified, we only collect Personal Information from
you. We do not use others to provide us with your Personal
Information.
a. Disclosure of Personal Information. We
only share your Personal Information with service providers,
e.g., billing and collection agents, who enable us to provide
our Services to you. We do not sell or give your Personal
Information to third parties for purposes unrelated to our
provision of Services to you.
b. Right to have Personal
Information Deleted. Upon request, we will delete all of your
Personal Information that we have collected on you and will
direct our Service Providers to also delete all of your
Personal Information. But note that if we do delete all of
this Personal Information, you will no longer be able to use
our Services.
c. Non-Discrimination Right. We will not
discriminate against you for exercising any of your CCPA
rights. Unless permitted by the CCPA, we will not:
(i)
Deny you goods or services.
(ii) Charge you different
prices or rates for goods or services, including through
granting discounts or other benefits, or imposing
penalties.
(iii) Provide you a different level or
quality of goods or services.
(iv) Suggest that you may
receive a different price or rate for goods or services or a
different level or quality of goods or services.
d.
Financial Incentives. However, we may offer you certain
financial incentives permitted by the CCPA that can result in
different prices, rates, or quality levels. Any CCPA-permitted
financial incentive we offer will reasonably relate to your
personal information’s value and contain written terms that
describe the program’s material aspects. Participation in a
financial incentive program requires your prior opt in
consent, which you may revoke at any time.
e. Under 16.
We will not sell your Personal Information if you are under
the age of 16 unless we have the consent of your parent or
your guardian nor will we sell it if you ask us not to do
so.
f. Opt Out Right. Upon your request, we will stop
selling your Personal Information (sometimes called your Opt
Out Right). You may send the request to Opt Out (i) to
privacy@twocents.ai, or (ii) by writing to us at Privacy
Officer, Twocents.ai Ltd, 251 Little Falls Drive, Wilmington,
New Castle, Delaware, 19808, USA
14. COPPA COMPLIANCE (FOR CHILDREN UNDER 13 USERS ONLY)
The Children’s Online Privacy Protection Act (“COPPA”)
is a federal legislation that applies to entities that
collect and store “Personal Information,” as the term is
defined under COPPA, from children under the age of 13. We
are committed to ensure compliance with COPPA. Our Website,
App, and Platform are not
meant for use by children
under the age of 13. Our Website, App, and Platform do not
target children under the age of 13, but we do not age-screen
or otherwise prevent the collection, use, and personal
disclosure of persons identified as under 13. If you would
like to know more about our practices and specifically our
practices in relation to COPPA compliance, please email us at
privacy@twocents.ai.
IF YOU ARE UNDER 13, PLEASE DO NOT
ACCESS OR USE OUR WEBSITE, APP, OR PLATFORM
15. CAN-SPAM ACT OF 2003
The CAN-SPAM Act establishes requirements for
commercial messages, gives recipients the right to have
businesses stop emailing them, and spells out penalties for
violations. Per the CAN-SPAM Act, we will:
a. not use
false or misleading subjects or email addresses;
b.
identify the email message as an advertisement in some
reasonable way;
c. include the physical address of
Twocents, which is 108 W. 13th Street, Suite 100, Wilmington,
DE 19801;
d. monitor third-party email marketing
services for compliance, if one is used;
e. honor
opt-out/unsubscribe requests quickly; and
f. give an
“opt-out” or “unsubscribe” option.
If you wish to opt
out of email marketing, follow the instructions at the bottom
of each email or contact us at privacy@twocents.ai and we
will promptly remove you from all future marketing
correspondences.
16. MODIFICATIONS TO OUR PRIVACY POLICY
We will post any changes to this Privacy Policy in a
notice of the change at the bottom of our web page with a
hyperlink thereto. We will also send you an email describing
such changes. Please regularly review this Privacy Policy.
Notwithstanding if you continue to use our services, you are
bound by any changes that we make to this Privacy Policy.
17. COPYRIGHT INFRINGEMENT/DMCA NOTICE
If you believe that any content on our Website, App, or
Platform violates your copyright, and you wish to have the
allegedly infringing material removed, the following
information in the form of a written notification (pursuant
to the Digital Millennium Copyright Act of 1998 (“DMCA
Takedown Notice”)) must be provided to our designated
Copyright Agent.
a. Your physical or electronic
signature;
b. Identification of the copyrighted work(s)
that you claim to have been infringed; c. Identification of
the material on our Website, App, or Platform that you claim
is infringing and that you request us to remove;
d.
Sufficient information to permit us to locate such
material;
e. Your address, telephone number, and email
address;
f. A statement that you have a good faith
belief that use of the objectionable material is not
authorized by the copyright owner, its agent, or under the
law; and
g. A statement that the information in the
notification is accurate, and under penalty of perjury, that
you are either the owner of the copyright that has allegedly
been infringed or that you are authorized to act on behalf of
the copyright owner.
Twocents’s Copyright Agent to
receive DMCA Takedown Notices is Naresh Vyas, at
privacy@twocents.ai and at Twocents.ai Ltd,, Attn: DMCA
Notice, 251 Little Falls Drive, Wilmington, New Castle,
Delaware, 19808, USA. You acknowledge that for us to be
authorized to take down any content, your DMCA Takedown Notice
must comply with all the requirements of this Section. Please
note that, pursuant to 17 U.S.C. § 512(f), any
misrepresentation of material fact (falsities) in a written
notification automatically subjects the complaining party to
liability for any damages, costs and attorney’s fees incurred
by Twocents in connection with the written notification and
allegation of copyright infringement.
18. ANTI-BRIBERY COMPLIANCE
Twocents represents and warrants that it is fully aware
of and will comply with, and in the performance of its
obligations hereunder will not take any action or omit to
take any action that would cause it or its customers to be in
violation of, (i) U.S. Foreign Corrupt Practices Act, (ii)
U.K. Anti-Bribery Act, (iii) Singapore Prevention of
Corruption Act of 1960, or (iv) any other applicable
anti-bribery statutes and regulations, and (v) any
regulations promulgated under any such laws. Company
represents and warrants that neither it nor any of its
employees, officers, or directors is an official or employee
of any government (or any department, agency or
instrumentality of any government), political party, state
owned enterprise or a public international organization such
as the United Nations, or a representative or any such person
(each, an “Official”). Company further represents and
warrants that, to its knowledge, neither it nor any of the
Supplier Personnel has offered, promised, made or authorized
to be made, or provided any contribution, thing of value or
gift, or any other type of payment to, or for the private use
of, directly or indirectly, any Official for the purpose of
influencing or inducing any act or decision of the Official to
secure an improper advantage in connection with, or in any
way relating to, (A) any government authorization or approval
involving Twocents, or (B) the obtaining or retention of
business by Twocents. Supplier further represents and
warrants that it will not in the future offer, promise, make
or otherwise allow to be made or provide any payment and that
it will take all lawful and necessary actions to ensure that
no payment is promised, made or provided in the future by any
of the Supplier Personnel.
19. CLIENT RESPONSIBILITY
“Clients” refer to any third parties whose personal
information is accessed, collected, or shared by Users
through the Twocents Platform. These are individuals or
entities that Users interact within the course of utilizing
the services provided by Twocents.
Twocents will handle
the information received about Clients through Users with the
same level of security and confidentiality as defined under
this Privacy Policy. Twocents implements reasonable security
measures to protect personal information from accidental loss
and unauthorized access, use, alteration, and disclosure.
Users are responsible for ensuring that their use of the
Platform complies with all applicable data protection and
privacy laws, including obtaining necessary consents from
their Clients and providing appropriate notifications to
them.
Users agree to obtain explicit consent from their
Clients regarding the collection, use, and disclosure of
their personal information as described in this Privacy
Policy. Users must ensure that Clients are informed about how
their personal information will be used, disclosed, and
protected, and must provide them with a copy of this Privacy
Policy or a summary of its key provisions. Users are solely
liable for any violations of privacy laws or regulations
resulting from their failure to obtain the necessary consent
or provide required notices. In the event that Users fail to
obtain the necessary consent from their Clients, Users agree
to indemnify, defend, and hold harmless Twocents from and
against any and all claims, liabilities, damages, losses, or
expenses (including reasonable attorneys’ fees) arising out of
or in connection with such failure.
20. CONSENT AND USER RESPONSIBILITIES
Obtaining Consent
Users of the Twocents Platform are responsible for
obtaining all necessary consent from individuals whose
personal information they may access, collect, or share
through the Platform. Users must ensure that individuals are
informed about how their personal information will be used,
disclosed, and protected, and must obtain explicit consent
for such uses and disclosures.
Providing Notice
Users must provide individuals with a copy of this
Privacy Policy or a summary of its key provisions, including
information on how to access the full policy. Users must also
inform individuals of their rights regarding their personal
information, including the right to access, correct, or delete
their information.
Compliance with Laws
Users must comply with all applicable data protection
and privacy laws, including those related to obtaining
consent, providing notice, and protecting personal
information. Users must ensure that their use of the
twocents.ai platform does not violate any applicable laws or
regulations.
Liability for Non-Compliance
twocents.ai is not responsible for any misuse or
unauthorized disclosure of personal information by Users.
Users are solely liable for any violations of privacy laws or
regulations resulting from their use of the Platform,
including any failure to obtain necessary consent or provide
required notices.
21. CONTACT US
To ask questions or comment about this Privacy Policy
and our privacy practices, contact us at:
– Privacy
Officer
– Email: privacy@twocents.ai
– Address:
twocents.ai Ltd, 251 Little Falls Drive, Wilmington, New
Castle, Delaware, 19808
PLEASE NOTE: IF YOU USE OUR
WEBSITE, APP, OR PLATFORM, YOU HAVE AGREED TO AND ACCEPTED
THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY AND THE TERMS
AND CONDITIONS SET FORTH IN OUR TERMS OF USE. IF YOU DO NOT
AGREE WITH THE TERMS OF THIS PRIVACY POLICY OR OUR TERMS OF
SERVICE, PLEASE DO NOT USE OUR WEBSITE, APP, OR PLATFORM.